IT isn't a science, IT's an art
A question I came across today has been on my mind all day. The user was MSCE certified and actively looking for a job with no success. Feeling that the inexperience he had with the 3rd party software...
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Mobile Computers - Tablets, Netbooks and Slates
Regardless of your status as a geek or not, you've surely heard all the rave about small platform mobile computing. Talking about netbooks and tablet computers boasted as the "desktop killers". I for...
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Internet chatter predicting the Superbowl Winners...
In my mind, this is pure inspiration. A company name Infegy has used data collected from internet trends to predict the outcome of this years Super Bowl. Finding that the team with the most internet...
View ArticleImportant Files and Folders when Migrating to a new Computer
Important files and folders to migrate when transfering a user to a new computer.Read full article...
View ArticleHow To Access Another Users Mailbox in Outlook
It's often required to give a user rights to an email mailbox other than their own, and without disclosing the password. This is done in Exchange & Outlook with the following steps...Read full...
View ArticleTroubleshooting DNS on Windows Workstations
It is important to be able to recognize the symptoms of DNS related issues and have the ability to correct any configuration problems quickly. "Server not found" errors are the most common client side...
View ArticleGoogle will Teach your Mom Technology
How hard do you laugh when your friend's phone rings, they pick up and within seconds you know it's his mother wanting help with a task on the computer? It's just comical, for someone that can manage...
View ArticleTroubleshooting DHCP on Windows Workstations: 169.x.x.x
Although DHCP is a highly automated process that requires little from the client side, you should still be familiar with a few techniques to diagnose and correct issues. About DHCP A DHCP server is...
View ArticleHow to Remove Malware: A Step by Step Guide
Malware is an everyday occurrence these days making the ability to remove it a must for anyone working with end users on workstations. I've outlined the steps I follow when combating these threats,...
View ArticleEffective Questioning Skills for IT Staff
It takes more than technical knowledge to be able to provide the best solution available for any given situation. Having a clear understanding of the requirements is crucial to meeting them and...
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Taking on the Network Rack full of Spaghetti Cabling
We've all seen the rack from hell, but not many have the courage (maybe blind ambition) to take on the project of making it right. The bravery pays off since any management in your department will be...
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Increase Your Salary by Writing - Grow your Personal Network, Get Recognized,...
Improving one's writing skills is an important aspect of career development in the field of Information Technology. Gaining recognition for knowledge in your field as well as the ability to effectively...
View ArticleDaaS - Is Desktop as a Service going to be the next big thing?
All this talk about "The Cloud" being the future of both personal and professional computing makes the thought of Desktop as a Service business model very appealing to me. Rapid growth in remote...
View ArticleHow to Provide Remote Support
The ability to connect to a users workstation from a distance and quickly solve the problem at hand has dramatically increased IT's coverage area. You no longer need a corporate IT budget and...
View ArticleAdvice for IT Support in working with End Users
I was lucky in having an amazing teacher when I was saved from the retail world of technology and brought into the real world. "The technology you know isn't as important as your ability to deal with...
View ArticleMapped drives not accessible until user opens network share in explorer
At startup, mapped network drives would not auto reconnect. Some windows 7 users were having issues with opening recent files directly from the associated application or when storing their AutoArchive...
View ArticleWorking from home - The Yahoo debate
The web is buzzing with talk of Marissa Mayer and Yahoo's decision to stop the common practice of working from home. Those who are voicing their opinions on the topic are (for the most part) convinced...
View ArticleSocial Media Guideline Template
Below is a template used for Social Media Guidelines meant for staff and volunteers. It covers the basic technique for writing, important points to think about while participating in an online...
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Track projects with this OneNote Template
Project Management is a fundamental skill needed to excel your Information Technology career. Documentation and planning are key components that make a successful project. Microsoft Office OneNote...
View ArticleDisable Internet Explorer Toolbars with GPO
Using GPO to disable Internet Explorer toolbars is an easy way to keep systems from running endless toolbars added usually without a user’s knowledge. The method below will not prevent them from...
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